AI with a human side

Based in Canary Wharf, we’re here to put smart AI within reach of every business. With over 20 years’ telecoms experience behind us, we know how to make technology simple, affordable, and human.

Whether you’re a start-up or scaling enterprise, our AI agents are built to fit your budget and your ambitions.

Our story

Worktual was founded in 2022 with one goal: to take advanced conversational AI out of the hands of big tech and make it accessible to businesses everywhere. We started small, grew fast, and today support companies across industries who want faster responses, smarter service, and happier customers.

Our vision

We believe AI should work for everyone, not just the few. That’s why we’re democratising AI, creating tools that help businesses of any size compete, connect, and grow.

Our mission

To combine telecoms expertise and next-gen AI to reinvent customer support. By keeping things simple, affordable, and personal, we’re helping businesses put people back at the heart of technology.

AI that works the way your business does

Whether you’re a startup or scaling enterprise, Worktual’s AI agents bring powerful automation, human-like interactions, and flexible pricing to meet your needs.

Knowledge base chatbot for customer support

Lola – Advanced Chatbot

Lukas – Standard Chatbot

AI Cloud Contact Centre

Ticketing System

Customer Data Platform

Customer Value Management

Campaign Management

Why Worktual?

Built by telecoms experts. Designed for businesses like yours.

With over 20 years in communications, we know how to keep conversations flowing. Our AI agents fit seamlessly into your tools, scale as you grow, and deliver results that feel effortless.

What we do

We make AI work smarter—for you

From lead generation to customer care, our Agentic AI handles complex conversations, routes calls, and frees your team to focus on high-impact work. The result? Faster responses. Happier customers. Lower costs.